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Rig Source Announces Strategic Evolution to Strengthen Customer-First Rental Model and Nationwide Field Support

Elburn, IL — 05.01.25— Rig Source, a trusted leader in drill rig rentals and support services, is proud to announce the next phase in its evolution—an initiative designed to deepen integration with customers and partners, and further elevate the level of flexibility, responsiveness, and reliability the company is known for.

This transformation reinforces Rig Source’s commitment to acting as a true extension of its clients’ operational teams. By focusing on seamless collaboration, the company aims to ensure that every service and solution directly supports customers’ strategic goals and project success.

“We’re not just a vendor—we’re a partner in the field,” said Jake Rockafellow, CEO. “By consolidating our operations and sharpening our focus on our rental-centric model, we’re enhancing our ability to respond faster, deliver better, and support our customers in more meaningful ways.”

Key Strategic Updates:

  • Centralized Operations
    Rig Source is consolidating branches into its Elburn, IL headquarters to streamline logistics and operations, while maintaining and growing its national network of expert field technicians.

  • Expanded Rental Fleet
    Continued investment in top-tier drill rigs and support equipment from trusted manufacturers across the industry.

  • Expert Field Support
    Every rental includes access to Rig Source’s Product Service and Support Representatives (PSSRs) to assist with equipment setup, troubleshooting, and ongoing service.

  • Flexible Rent-to-Own Options
    Customers can rent equipment with confidence and have the option to purchase when it aligns with their long-term needs.

  • Rig Rebuilds & Service Solutions
    Ongoing commitment to extending the life and performance of customer-owned equipment through expert rebuilds and servicing.

  • Robust Tooling & Parts Inventory
    Large inventories of high-quality tooling and spare parts ensure that equipment needs are met quickly and efficiently—regardless of brand.

This centralized, customer-first approach is aimed at improving turnaround times, boosting rental fleet readiness, and enhancing field service performance—each of which directly impacts customer success on the ground.

“This evolution strengthens what Rig Source has always stood for: dependable rentals, expert support, and fast, flexible service,” added Rockafellow.

Looking Ahead

Rig Source remains dedicated to helping customers reduce downtime, increase productivity, and move their operations forward—faster and smarter than ever before.

For more information or to explore Rig Source’s expanded rental offerings and service, please contact:

Email: info@rigsourceinc.com
Phone: (630) 415-1601
www.rigsourceinc.com



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