Frequently asked questions on Rig Source drill rig and equipment rentals
How does Rig Source ship equipment?
Brokers are available for domestic and international shipping. In some cases, we may be able to ship directly from any of our locations with our in-house drivers. All you really need to know is that one way or another, we can deliver your rig or equipment anywhere in the world!
What are Rig Source’s hours of Operation?
Office hours are Mon.-Fri. 8:00am-5:00pm CST. Shipping & Receiving hours are Mon.-Fri. 8:00am-4:30pm CST.
What are the rental options available?
Daily, Weekly, or Monthly drill rig, truck, and support equipment rentals are available.
What brands of equipment does Rig Source rent?
Rig Source carries many brands including: Acker, CME, Diedrich, Mobile Drill, Geoprobe®, Versatran, GTech Drill, Terramac, Portaco, Chemgrout, and VersaDrill Canada. Every year, we audit our fleet and add new products and new lines to continue growing the largest rental fleet in North America.
What is included in the rentals?
Rental rates are for the machine only and initial commissioning at one of our locations. Tooling, consumables, maintenance, onsite commissioning, and transportation must be purchased separately but can be arranged at the time of rental.
OK, so I will need tooling for my rental – do you sell tooling?
Yes! Between our in-stock inventory of tooling or our partnerships with tooling manufacturers, we can get you set up with everything you need to get going immediately.
Do you offer commissioning on rental rigs?
Yes, we can commission either at our location (included in rental cost) or we can send a representative to your location for a fee.
What happens if my rental rig breaks down at the jobsite?
Breakdowns happen, but we’re always ready to get you back drilling again. First, we’ll troubleshoot by phone. If we can’t get it sorted out there, we’ll either repair it in the field or pick it up and drop off another rig to you if possible. The bottom line is that we know a rig down is losing you money so we will do whatever it takes to minimize any disruption to your jobs.
What methods of payment do you accept for rentals?
For rentals, we accept cash, credit card, ACH, or company check. Your Rig Source representative can help you decide the best payment option based on your specific situation.
Are there discounts available for rentals?
We offer discounts for rentals if you have a rig in for service, repair, or refurbishment.
Does Rig Source offer RPO/Rent-to-own/Rental lease options on drill rigs and support equipment?
We do! Contact your Rig Source representative to discuss your options and find the best path to ownership for your unique situation.
Have additional rental questions? Want to book a rental?
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Contact the Rig Source Team Today
For more information on our New Drill Rigs, our extensive rental selection, or our Parts and Service offerings – contact us below or give us a call at 630.365.1649. If it’s not in stock, we’ll help you find it!